After-sales
We're here to help
We know that after sales service is crucial to customer satisfaction, and that is why we have created a separate company, Ascom Service s.r.l., fully dedicated to your support, wherever you are.
Contact us if you require any of the following services:
SUPPORT
Our highly experienced staff is timelessly available to help with technical advice and action, to keep your equipment running smoothly, whether it be a scheduled or an emergency repair.
REPAIR
We understand that downtime can lead to undesired impacts; so that is why we have worked hard over the years to build a strong local support network, to ensure your machine gets back up and running as quickly as possible.
maintenance
We offer customized maintenance programs to significantly minimize breakdowns and extend the lifetime of your equipment.
spare parts
We appreciate that the availability of spare parts at short notice is essential. Thanks to our well-stocked warehouse, we are able to identify and source original spare parts quickly.
At Ascom, we are conscious that cranes are critical for business performance, indeed we do more than just manufacture.
Once the equipment is delivered, assembled, successfully tested, and your personnel well trained, we won’t abandon you!
It is our goal to make sure that our cranes work efficiently and safely throughout their whole lifecycle.
You can rest assured that our qualified, highly experienced technicians are ready to provide the support you need.
Ascom Service s.r.l. is located at Via A.Coppi 40, 41043 Formigine (MO) – Italy.
+39 059 577 0210
service@ascom-italy.it
Contact us to find the local support point nearest to you!
Need technical support?
